Ordered a headset that when arrived was too large. So I contacted your company to exchange it on the same day. I was told no exchanges or refunds are permitted. So be warned, if you order from this company, you will not be able to exchange or refund if it’s wrong even though the consumer protection acts states you can.
Hope you doing well! Thank you for your feedback. Unfortunately, as we explained as per our policy we can't accept open/used product and specially the earphones/headphones due to the current situation and hygiene reasons.