Although the Amp is working OK, I received the order with a bad packaging. The box is damaged, actually beat up (there are holes and is crumpled). After several months of use, I noticed that there is a deep dent in the metal screen in front of the amp (protecting the speaker). I'm pretty sure the dent is there when I purchased it because I kept the Amp in a very secured spot and I didn't even move it. Since several months had elapsed after my purchase, I didn't complain since I know surely it will be a hassle and they will not bother. Make sure you inspect the product before receiving the item as I think they do not check before they ship.